xx90 Account Verification Steps
Verification keeps your account and your balance under your control. We ask for it before your first withdrawal, and we keep the document list short. A national ID or passport is the standard document — upload a clear photo of the front and back via the account settings page. Once our team reviews it, your account is marked verified and the restriction
on withdrawals is lifted. Think of it less as a hurdle and more as the lock on your front door — it stops anyone else from touching your money. The review normally wraps up within one working session; if you need a status update, our Bangladesh support channel is available to check it for you.
- Go to Account Settings — Find the verification section inside your profile or account settings page and open the document upload screen.
- Upload Your ID Document — A national ID card or passport works — upload a clear photo of the front and back with all four corners visible.
- Wait for Review — Our account team checks the submission; you will receive a notification when verification is complete.
- Withdrawal Access Unlocked — Once verified, your account can process withdrawals without any further identity hold on future requests.